Q: How does your factory do regarding quality control?
A: Quality is the most important. We will double QC for machine parts and whole machine before install and delivery. We have passed the GMP.
Q: What kind of after sales service will you offer to us?
A: Our factory has a strong team for it and has 1 year warranty for all machines, for the first year, If any quality problem, we will sent you the new part by free, after first year, we will provide after-sale service and technical support for the machine in lifetime, and support you with easy damaged parts with manufacturing cost.
Q: How to operate and maintain the machine?
A: First, We will provide a professional and detailed user guide to you with the machine; Second, we will debug the machine in the best status for you; At last, we also provide abroad technical training service.
Q:What information does the quotation need to provide?
A: Specification of raw materials, the type of mechanical equipment and product specifications.
Q: How long is your delivery time?
A: Generally it is 5-10 days if the goods are in stock or it is 45 days if the goods are not in stock, it is according to quantity.
Q: Can you offer raw materials?
A: Our company can suggest the good supplier of raw material for all kinds of tissue paper making machines for you or offer you directly after you make a order to us.